The Consular Section will be closed to the public on the last business day of the month as well as on local and U.S. holidays. Please see the holiday schedule here.
If you are a U.S. citizen, and this is not a life or death emergency, please visit the embassy website for information regarding our services and appointments. If you have any further questions, please send an email to BakuACS@state.gov and you will receive a response within two business days.
Information for American Citizens
American Citizen Services (ACS) provide a variety of emergency and non-emergency services to the U.S. Citizens in Azerbaijan, including Passport Services. All services are by appointment only. In the event of a true life or death emergency, such as an arrest, death, or victim of a crime, U.S. citizens may call +(994 12) 488-3300 and ask to speak to the Consular Section. All other inquiries related to U.S. citizens and ACS services should be directed to BakuACS@state.gov. All inquiries related to visas should be directed to the call center at (+994 12) 310 3010 or visit www.USVisa-info.com. Duty personnel are also available for emergency assistance after hours, on weekends, and on holidays. Call + (994 12) 488-33-00 and ask to speak to a Duty Officer. To contact the Office of Overseas Citizens Services in the U.S. call 1-888-407-4747 (during business hours) or 202-647-5225/5226 (after hours).