Emergency Assistance

Our most important responsibility is the protection of American citizens travelling or living abroad. We can assist in many ways when an American is arrested, in need of medical referral, or otherwise in need of assistance.

If there is a life threatening emergency involving an American citizen after regular business hours (9:00 AM – 5:30 PM), you may call (+99412) 488-3300 and ask for the Duty Officer.

For an emergency involving an American citizen during regular business hours please see our Contact Us page for telephone numbers and then ask for the Consular Section.

This number is not to be used for routine visa inquiries.

US Embassy Baku business hours are 9:00 AM – 5:30 PM, Monday through Friday, except American and Azerbaijani holidays.

For more information about Emergency Services to U.S. Citizens, please see our Emergency Services page.

To contact the Officer of Overseas Citizens Services in the U.S. call 1-888-407-4747 (during U.S. business hours) or 202-647-5225/5226 (after hours).