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An official website of the United States government

Important Visa Information

CONTACT US

  • For visa information and inquiries about specific cases, please use our Visas Navigator (Google Forms). The Navigator will ask you a series of simple questions to guide you to the appropriate information or instructions to submit your question by email.
  • For general information about applications and interview scheduling, please read our website: https://ais.usvisa-info.com/en-az/niv.
  • Email: esee_contactus+az+info+en@visaops.net
  • Calling from Azerbaijan: 088 568 6790. Note:  When the menu sounds, select the Azerbaijani language by pressing 2 and then press 1 in each subsequent menu.
  • Calling from the United States: +1-703-988-5699

Appointments

The Consular Section of the U.S. Embassy in Azerbaijan provides visa services to those seeking to enter the United States for a temporary period.

Please visit our Global Support Services (GSS) website for complete information on applying for a nonimmigrant U.S. visa, including a directory of nonimmigrant visa categories.

We currently accept non-immigrant visa applications from citizens and residents of Azerbaijan, and have limited appointment availability for non-residents of Azerbaijan. 

In general, those applying for visas outside of their home countries should be aware that language difficulties and interviewing officers’ unfamiliarity with local conditions in other countries may make it more difficult to demonstrate your qualifications for a visa here than in your home district or at a post designated for your application.

Applicants whose previous visa in the same category (e.g., B1/B2) is still valid or expired within the past 48 months may qualify for an interview waiver. The interview waiver process is available only for Azerbaijani citizens and residents. An applicant whose most recent visa application resulted in a refusal does not qualify. For questions regarding interview waiver eligibility, please contact the Customer Service Center at esee_contactus+az+info+en@visaops.net or by phone at 088 568 67 90.

PASSPORT DELIVERY

Visa applicants are responsible for paying Aramex courier charges for visa application delivery to and/or from the U.S. Embassy. Courier fees are separate from visa fees and are paid directly to Aramex.

Interview waiver applications: visa applicants will pay for courier service when dropping off and picking up documents at Aramex.

  • The cost is 12.5 AZN for delivery to the Embassy, and 12.5 AZN for return delivery to Aramex, for a total of 25 AZN.
  • Applicants should wait 5 business days after dropping off their application materials at Aramex to call to ask if their passports are ready for pick up.

In-person visa interviews: applicants will bring their own documents to the Embassy for their in-person visa appointments.

  • If the visa application is not approved at the interview, the passport and documents will be returned at the time of the interview. There will be no courier cost to the applicant.
  • If the visa application is approved at the interview, the passport and other application materials will be returned via Aramex. When picking up their passports from Aramex, applicants will pay the 12.5 AZN fee for delivery from the Embassy.
  • Applicants should wait 3 business days before calling Aramex to ask if their passports are ready for pick up.

Aramex location and working hours:

  • 5 Nariman Narimanov Ave, AZ1006, Baku (Near the monument of Nariman Narimanov)
  • Working hours: Monday-Friday 09:30-18:30, Saturday 09:130-13:00
  • Telephone: +994124973705, +994124973706, +994124373705, +994124373706

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.